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Terms & Conditions

What's in these terms?

This acceptable use policy sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way.

Who we are and how to contact us

HTP DIGITAL LTD (hereinafter referred to as "the Company") engages in providing technology services via the platform to the health sector. Some of the services the Company provides is though Panacea Pharmacy ERP operated by the Company.

To contact us, please email info [ at ] panacea.com.cy

For information on how we collect, store and process Your personal data please refer to our Privacy Policy and information on our cookies, please refer to our Cookie Policy. Please be aware that You are bound by any third party terms and conditions which are incorporated into these Terms by reference, in addition to our own.

Registering to Panacea Pharmacy ERP means that You have read, accepted and agreed to comply with these Terms (including the Privacy Policy and Cookie Policy and Data Processing Addendum) and any third party terms referred to in these Terms or on the Panacea Pharmacy ERP. If You do not wish to accept the present Terms or any third party terms associated with Panacea Pharmacy ERP, You SHOULD NOT REGISTER and MUST stop using Panacea Pharmacy ERP immediately.

Panacea Pharmacy ERP reserves the right to accept or reject any account at our sole and absolute discretion.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to HTP DIGITAL LTD ("We"), with address at Agias Paraskevis 15, Ergates 2643, Nicosia Cyprus.
  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Member(s) is any individual who has registered and been accepted to use the Panacea Pharmacy ERP as a Business Partner or User.
  • Platform refers to Panacea Pharmacy ERP , accessible from the Login page
  • Service refers to the services provided through the Platform.
  • User(s) are both Members and Visitors.
  • Visitor(s) are people who are Visitors to Panacea Pharmacy ERP and are not yet registered as Members.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Panacea Pharmacy ERP , accessible from (web link).
  • You means the individual accessing or using the Service, the User or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all Users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all Visitors, Users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

Panacea Pharmacy Enterprise Resource Planning (ERP)

Panacea Pharmacy ERP is owned and operated by the Company.

Panacea Pharmacy ERP is as an intermediary on-line platform assisting in the everyday works a Pharmacy performs. Through the system the Business Partners can handle their business, keep all data in one place. It supports day to day business. The system will inform your about stock inventory, purchases, sales transactions reporting, including future prescription notifications either through sms or other means of communications (viber), it will illustrate Pharmacy performance (KPI's) and other statistical data. If there is any form of agreement between the Business Partner and its Client, this is between the relevant Business Partner and the Client.

Panacea Pharmacy ERP, provides to the Partner services such as pharmacy management tools, marketing and promotional services, management of clients, support etc, depending on the service requested by the Business Partner.

The information imported in Panacea Pharmacy ERP is provided by the Business Partner's Client and/or the national health system shall be forwarded to the Business Partner only if are directly related and necessary for the service to be provided. The Business Partner understands and undertakes to keep the information and the data contained thereinto protected and agrees that such data shall be processed only for the purpose received.

Panacea Pharmacy ERP is exempt from any liability which may arise from subsequent disclosure or other misuse by any data recipient of the information provided by Panacea Pharmacy ERP or any other provider. Panacea Pharmacy ERP shall furnish the data related to the service as those were provided by the Customer and/or the received by the national health system, to that end Panacea Pharmacy ERP will not make any guarantees or warranties as to the accuracy and, or completeness of the information being disclosed.

Use of Panacea Pharmacy ERP

Business Partners/User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and up to date at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password Service. You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

Signing up as a Business Partner

When You use Panacea Pharmacy ERP as a Business Partner:

You provide a service to your Client, You therefore acknowledge that You are part of a separate contract with the Customer.

You accept that You are wholly and exclusively responsible for complying with the Panacea Pharmacy ERP’s Terms. You agree that Panacea Pharmacy ERP is not liable for any non-compliance on Your part and we will not be liable to compensate anyone, in the event a contractual relationship is formatted between the Business Partner and a third party, and for any breach of your agreement. If You are registering an account as a Business Partner on behalf of a company or business or other legal entity: You warrant that You have all necessary permissions and authority to bind that company or entity and that You are entitled to give us the licenses and permission required under these Terms; You warrant that You can provide evidence of Your legal entity and business activity e.g. proof of professional address, VAT number etc; You will not use the content extracted by the platform for any other purpose that the one stated in the present Terms without the consent of both your Client and Panacea. As a Business Partner you may enter the Business Account and receive information through the account you or your employees as pharmacist hold and have access to through the national health system platform. You hereby accept that you bear the obligation to inform your employees and secure their prior consent. Panacea Pharmacy ERP shall have no obligation to seek employee’s consent nor accepts any liability arising from any act or omission of the Business Partner.

Account Creation

We reserve the right, in our sole discretion, to restrict, suspend, or terminate the account and Your access to all or any part of the Panacea Pharmacy ERP, at any time and for any reason without prior notice or liability. We also reserve the right to change, suspend, or discontinue all or any part of the Panacea Pharmacy ERP at any time without prior notice or liability. Unless otherwise explicitly permitted by Panacea Pharmacy ERP, each user can register and use Panacea Pharmacy ERP with only one (1) account and following the configuration process. The Business Partner shall be responsible for informing its employees of the terms and conditions for the use of the platform and shall hold the Company harmless of both actual losses and potential liabilities. To create an account, You confirm that: • You are over 18 and capable in Your country of residence of entering into a legally binding agreement; • all information and details provided by You to us (including the information You provide to Us on your registration) are true, accurate and up to date. You can update or correct Your personal details at any time in Your User’s dashboard when You are logged in or by emailing us at support [at] panacea.com.cy • You are responsible for maintaining the confidentiality of Your account details and for any activities that occur under Your account. If You have any concerns that Your account may have been misused, You should contact us at support [at] panacea.com.cy • When You create Your account, You may do so by using an email address and/or code and password When You use the Panacea Pharmacy ERP Services You accept that You will not: breach any applicable laws or regulations that apply; breach any of the Terms; post or take any threatening, abusive, defamatory, obscene, inappropriate action or post any indecent material, or material or action that is invasive of another’s privacy (including but not limited to other Users and Company’s employees); share or otherwise upload or communicate any misleading or false information or messages of any kind; use Panacea Pharmacy ERP Services to intentionally deceive other Users; infringe the Intellectual Property Rights of any third-party; distribute any viruses or any other technologies that may harm Panacea Pharmacy ERP Services or its Users; interfere with the proper working of Panacea Pharmacy ERP Services; copy, modify, or distribute any other Users Content without their consent and for any other purpose than stated in the present Terms; use any robot, spider, scraper or other automated means to access Panacea Pharmacy ERP Services and/or collect Content or data for any purpose; collect information about other Users, including email addresses, postal addresses, phone numbers, credit card or banking information or similar information without their explicit consent; copy, modify or distribute rights or Content or collect data from the Panacea Pharmacy ERP Services, applications or tools or otherwise infringe Panacea Pharmacy ERP’s Intellectual Property Rights; bypass, disable or attempt to disable any security measures used in connection with Panacea Pharmacy ERP Services; collect any data (including personal data) from the Panacea Pharmacy ERP other than in accordance with these Terms and applicable laws; write and post reviews that are anything other than true and accurate to the best of Your knowledge; or impersonate any person or misrepresent Your affiliation with a person or entity. It is explicitly prohibited to use Panacea communication system to send content that violates these Terms or spam of any kind. We reserve the right to scan internal messages to check for spam, phishing, viruses and other malicious, prohibited or illegal behaviors or content. You indemnify the Company against any threatened legal proceeding or claims issued against the Company by another person on the basis of Your breach of the Terms. Your account must not be shared with or transferred to another: it is for Your personal use only. You must keep Your account details secure and You are solely responsible for all activities carried out on or through Your account. If You do not take all reasonable steps to protect Your account information, the Company is not liable for any losses incurred as a result of Your account being accessed or used by someone else.

Your Information

When you create an account You may be asked to supply certain information relevant to the account created including, without limitation, name, surname, email, payment method, their billing address, personal information contact information etc

Payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time.

Panacea Pharmacy ERP Services shall be payable by the Business Partner through Panacea Pharmacy ERP for the services selected by the Business Partner. Panacea Pharmacy ERP Service will be valid for one year from the day the Business Partner commenced the agreement. Such an agreement shall be automatically renewed every year. Parties may terminate at any time by giving a notice in writing at least ninety days prior to the termination of the one-year period or renewal period. If additional assistance is required you can communicate with us at info [ at ] panacea.com.cy.

Trial Periods

When you subscribe, you may receive access to the subscription benefits at no charge for a specified trial period, after which you will be charged until you cancel your subscription. To avoid being charged, you must cancel before the end of the trial period. Once you cancel your trial, you will immediately lose access to the Content and any subscription privileges unless otherwise specified. Access to such trial periods may be limited to a certain number of trials for each user during a given period, or other restrictions.

Refunds

In the event a Business Partner wishes to terminate the use of Panacea Pharmacy ERP, hereby acknowledges that no refund shall be given to Business Partner in regards to any advance payments made for these Services.

Content

Your Right to Post Content

Our Service allows You to post Content, such as information about Services, comments and reviews. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other Users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service or on and through Panacea Pharmacy ERP does not violate the privacy rights, publicity rights, copyrights, contractual rights or any other rights of any person.

You acknowledge and accept that any Content that You upload onto the Panacea Pharmacy ERP is wholly Your responsibility. You warrant that You have the necessary rights for the Content that You upload on the Panacea Pharmacy ERP and any publication of said Content will not infringe upon the rights of any third parties (including Intellectual Property Rights). The Company reserves the right to remove any photos/videos/information is consider as tampered with, is of lower than acceptable quality or is unfit for the purpose or is misleading. You understand that the Content You upload will not be constantly monitored by Panacea Pharmacy ERP, however, if we do find that the Content You upload does not comply with these Terms or is unsuitable the Company is able to remove any Content at its sole discretion. You acknowledge that, though we will do our best to monitor and maintain the accuracy of information on the Panacea Pharmacy ERP, any reliance on Your part on Content posted by other Members is done so at Your own risk. You warrant that You will not hold us liable for any resulting loss or damage. You retain all Intellectual Property Rights in and to Your own Content. By uploading Your Content on to the Panacea Pharmacy ERP You hereby give Panacea Pharmacy ERP a non-exclusive, royalty-free, irrevocable, sublicensable, transferable, perpetual license to process, extract reports, modify, compile, combine with other content, copy, record, synchronize, transmit, translate, format, distribute, publicly display, publicly perform, and otherwise use or exploit Your Content as reasonably necessary to provide the Company’s Services.

Content Restrictions

The Company is not responsible for the content uploaded by Users. You understand and agree that You are solely responsible for the Content and for all activity that occurs under Your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

  • Unlawful or promoting unlawful activity.
  • references commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
  • Impersonating any person or entity including the Company and its employees or representatives.
  • Violating the privacy of any third person.
  • False information and features
  • Unlawful process of personal data in a way such as not following the provisions of:
    1. the General Data Protection Regulation, Regulation (EU) 2016/679 (“GDPR”);
    2. the Directive 2002/58/EC (ePrivacy Directive) and/or the Privacy and Electronic Communications (EC Directive) Regulations 2003;
    3. any other law relating to the processing, privacy and/or use of Personal Data;
    4. any laws which implement any such laws; any laws that replace, extend, re-enact, consolidate or amend any of the foregoing; and
    5. any judicial or administrative interpretation of any of the above, any guidance, guidelines, codes of practice, approved codes of conduct or approved certification mechanisms issued by any relevant Supervisory Authority;

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with the present Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content.

As the Company cannot control all content posted by users on the Service, You agree to use the Service at Your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of Your use of any content.

Panacea Pharmacy ERP’s right to remove Content:

Without any delay or notice, the Company may promptly remove (or ask You to remove) any Content from the Panacea Pharmacy ERP; permanently or temporarily restrict Your ability to upload any additional content on the Panacea Pharmacy ERP; restrict Your ability to request services through the Panacea Pharmacy ERP; temporarily or permanently disable Your access to the Panacea Pharmacy ERP or take any other action that we believe is necessary if we believe that:

  • You have breached or are not acting in a manner consistent with these Terms
  • You have participated in such activities which are illegal or dishonest or the actions You performed may end up causing a loss (financial or otherwise) or a lawful suit against the Company or our Users
  • the products which are uploaded are either not correct or not accurate or counterfeit
  • You Present content of others as if it is Your own
  • You have been trying to partake in Fee Avoidance or fraudulent activity
  • it is necessary to do so by law or to ensure protection of the interests of Panacea Pharmacy ERP’ Users

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at legal [at] panacea.com.cy and include in Your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.

You do, however, hereby grant us a non-exclusive, royalty-free, sublicensable, transferable, perpetual license to modify, compile, combine with other content, copy, record, synchronize, transmit, translate, format, distribute, publicly display, publicly perform, and otherwise use or exploit Your Registered Member Content as reasonably necessary to provide the Platform.

You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Panacea Pharmacy ERP other than for Your own personal use.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, products or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

From time to time, we may add, make changes to or remove altogether features or functionality of the Services. If you're using Services, you may need to install a new or updated version before you can receive the benefit of those changes. We may also decide to cease providing all or some of the Services at any time, and nothing in these Terms is to be taken as a guarantee that the any Services will always be available, either in its current form or at all, or that we will support, maintain or continue to offer the Services or any version of them.

Disclaimer

YOU UNDERSTAND AND AGREE THAT BY USING SERVICES, YOU ALONE ARE RESPONSIBLE AND SHALL NOT HOLD THE COMPANY LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, INCLUDING (WITHOUT LIMITATION) LOSS OF REPUTATION, USE OF PERSONAL DATA OR OTHER INTANGIBLES ON THE BASIS OF THE AGREEMENT, OFFENSES, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE (WITHOUT LIMITATION), RESULTING FROM: (I) THE USE OR INABILITY TO USE SERVICES; (II) SPENDING ON SERVICEFS AND/OR OTHER AS A RESULT OF DATA, INFORMATION, COMMUNICATIONS RECEIVED AND/OR OTHERWISE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR COMMUNICATIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD-PARTY USING SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE USE OF SERVICES.

The Company is not responsible for the failure by Users to take reasonable care and caution when using the Services

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's service providers make any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Governing Law

The laws of the Republic of Cyprus excluding its conflicts of law rules, shall govern this Terms and Conditions and Your use of the Service. Your use of the Platform may also be subject to other local, state, national, or international laws.

Disputes Resolution

When you collaborate with a User and face any problematic situation, You should contact the Company with all the supporting evidence of the problematic behavior/collaboration, such as photos, insulting messages etc. the Company is constantly monitoring the high quality standards of its Users and always seeks to provide you with remarkable services. In case that the Company notices problematic behavior from its Users, shall immediately proceeds with the necessary measures to resolve the issue and in a different case, reserves the right to cancel the User’s account.

If You have any concern or dispute about the Company, You agree to first try to resolve the dispute informally by contacting the Company.

Data protection

We will maintain appropriate technical and organizational measures to protect the security of the data or content that you input into the Services.

You are responsible for complying with all applicable data protection laws in respect of the use of the Services with regard to the processing of personal data you process through the Services.

On expiry or termination of these Terms, or upon cancellation of your account, the data submitted by you to the Services will be deleted according to the Company’s retention period policy, unless applicable laws or regulations require the Company to retain the data for a longer period. To the extent that we continue to hold the data, it shall be securely isolated and protected from further processing except to the extent required by applicable law.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time and without notice. Any changes will be published on this website. Therefore You are advised to review the Terms and Conditions on this website periodically, to keep up-to-date.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If You have any questions about these Terms and Conditions, You can contact us:

  • By email: support [at] panacea.com.cy
  • By visiting this page on our website: panacea.com.cy/contact
  • By phone number: 7007 7780

Last Updated: August 8th, 2025